PG
Peter G

1 reviews | Active since Mar 2017

29 Jun 2017, 14:25

THEFT! They still continue to debit my Credit Card 5 months after cancelling their Month to Month Service

<p>They still continue to debit my Credit Card 5 months after I cancelled with them.</p> <p>Dont give them your Credit Card details or same could happen to you!!!</p>

0
Replies (2)
Webafrica
Webafrica's reply30 Jun 2017, 09:23
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

PG
Peter G's update12 Jul 2017, 18:03
Reviewer Update

They have refunded me for when I had no service.

That doesnt take away the costs, pain and frustration of dealing with the problem in the first place , but at least they have not ripped me off as well.

It's not nice when you can't use the standard channels to resolve these problems , like nice people and have to resort to hellopeter to get any kind of fair treatment.