Webafrica
<p>I have been a customer of webafrica for many a month. Without fail each and every month I am charged additional hundreds of rands for services I do not receive. The provider assures me its a "billing error" and guatrantess it will "never" happen again, however the last three months in particular i am charged erronelusly. I spend alot of time getting hold of webafrica to sort out the dipute, fair enough they do refund. but this takes a week. I spoke to a consultant last Wednesday following up on a billing error of R199. The consultant assured me that the amount would be refunded and the billing error sorted going forward. Friday i was issued a refund. On monday morning an amount of R199 was gaian errorneualsy debited from my acount. I called Webafrica expressing my frusttarion of dealing witht the same comnpliant every single month. They offered no soultion nor any form of relief or compendsation. Not on one occasion has anyone called me back Theya paprently do not ahve a customer service department. Atrociuos! If they were ntoa sole provider i would cancel immediatley. A s acomsumer at least i verify my statements, i suggest if you know a nyone else with an account to ensure they are being billed correctly.</p>