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Thembelihle T

1 reviews | Active since May 2026

03 May 2026, 13:36

The worst, they have the worse customer service, never available always waiting ten hours before speaking to just a live agent

The worst, they have the worse customer service, never available always waiting ten hours before speaking to just a live agent. Very ***********, this voucher is my last I am gladly switching network providers or ultimately the vuma service because it takes 3 years for a mere activation even after payment

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Replies (1)
Webafrica
Webafrica's reply04 May 2026, 11:43
Official
Morning  Thembelihle. 
Following up to make sure you’re still being supported on your query. Our team is online Monday to Friday, 08:00–17:00, and offline on weekends and public holidays such as National Workers’ Day. If anything is still outstanding, just send us a private message, and we’ll gladly assist you during working hours and work towards resolving it for you.

Warm regards, 
Webafrica Crew