The worst service I have every, ever received.

Only gave one star because I cannot give zero. I have never experienced such terrible service. I was happily on Axxess ADSL (great service) but decided that I needed to upgrade to Fibre or LTE. Because Webafrica offered month-by-month including the router, I went for this option. Firstly, after 2 days and still not activated I submitted a support email and after more than a day and no response I asked them to cancel the service and refund me. The service then activated so I asked them to hold off. Over the next few days I monitored the speed and found that during the day it was fast but in the evening dropped to less than 1Mbps. So I cancelled, only to see on the cancellation that I would end up paying an additional month (because I had just missed the end of the month). I had also tried phoning support (had to phone sales and get transferred) but got cut off twice - the third time there was no answer. The worst was to have to listen to their inane jokes. I don't think there is any substance behind this company. I can honestly say that this is the most terrible company I have ever dealt with.