The worst service I have ever experienced
<p>It's actually wrong to rate WebAfrica's service as bad, because there is NO SERVICE TO RATE! Too much wrong with them to list here. Now they want me to pay for the installation after the contract says that they will pay for it? By the way installation took 2 months, not the 14days promised. Just stay away if you can.</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hi Rafeeqah
Thank you for this very generic response.
It really will not help me to contact you again, because I have done so numerous times without any luck.
Those "tickets" you talk about I have already submitted, 5 or 6 in total, and they have gone unanswered for weeks on end. I even had someone call me telling me they will be closing the ticket, even though nothing had been done to fix my problem. The only time I hear from your company is if you need me to pay something. Now it is the vuma installation that I need to pay, even though the contract states that WebAfrica will pay for it.
You can find my tickets and issues on your system, no need for me to contact you again because nothing will be done anyway.
Jimmy Victor
Hi Rafeeqah
Thank you for this very generic response.
It really will not help me to contact you again, because I have done so numerous times without any luck.
Those "tickets" you talk about I have already submitted, 5 or 6 in total, and they have gone unanswered for weeks on end. I even had someone call me telling me they will be closing the ticket, even though nothing had been done to fix my problem. The only time I hear from your company is if you need me to pay something. Now it is the vuma installation that I need to pay, even though the contract states that WebAfrica will pay for it.
You can find my tickets and issues on your system, no need for me to contact you again because nothing will be done anyway.
Jimmy Victor