The worst of the worst awards

This is the kind of company that takes advantage of people that don't know any better and just pays whatever they get billed for. Everything about them just screams "I could not care less about my customers".

First off I signed up for 20gb pm LTE to try out these clowns as I needed something mobile. It took around two weeks for me to get a router and only because I ended up telling the courier to wait for me where ever he was so I can come to him and collect it because he was just too useless or lazy to figure out simple instructions such as "ask for me at reception". The internet itself was quite terrible even though I was well in range of LTE coverage but I dealt with it because it was quite cheap and you get what you pay for.

A couple of weeks later they advertised the "Amazing uncapped LTE that will solve all of your problems (but not really) package" at a pretty decent price so I thought let me give this a go so I cancelled my 20gb package to switch over to the uncapped. Good lord was that a mistake. I struggled with the same useless courier that still could not figure out simple instructions. The internet on average got 0.1mb download speeds, best of times I got around 1mb. Stable internet is crucial for my job so I had to get that sorted which resulted in me paying a small fortune in mobile data because I had to use my phone as a hot spot. I spent the next week, probably more, just trying to get a response out of them on email, phone and whatsapp. Not a single one of the lazy ****s could make any effort. Eventually one of them managed to pry themselves out of their coma to respond and tried to come up with all sorts of excuses.

Eventually they switched it back but never told me that it was my responsibility to return the router. Again I tried to get a response out of them regarding the router but unfortunately they had all sunken back into their vegetative states and could not respond. A couple of months later I got a debit for the router that prevented my medical aid from going off. So I incurred penalties and of course all the debt counsellors come out of the wood works to "save" you cause "you missed a payment mos?".

So again I tried to rouse them from their comas and was unsuccessful. Funny enough though as soon as I called sales they answered withing seconds... So after making a big scene they said they would give me my money back once I return the router. Now I want to cancel everything I have with these slimy, scaly, snakes in the grass and they want to come with this month's notice garbage after all the grief they put me through.

I have dealt with a lot of ***********, lazy and downright arrogant companies but these guys take the cake by far. I despise telkom and I would choose them over WebAfrica in less than a heartbeat, hell I would literally go anywhere else even if I had to pay more purely because there is a concept of after sales support and integrity.

TL;DR ***** contracts that are hard to get out of without paying more and zero support, like less than telkom, which in honesty defies logic but here we are. They will lie to you and ***** from you then make you pay for the privilege of being done in. Go literally ANYWHERE else.