TS
Timothy S
1 reviews | Active since Sept 2026
07 Sept 2026, 12:51
The worst ive encountered
If I could put a large banner across the entire internet warning people of the attitude and the completely poor and useless service received from web africa i would. Over charged with no actual support. Additionally line stability, not a month has gone by where it was stable. Completely awful experience. Easy to get set up with them and start using them but when something goes wrong. Little help
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Webafrica's replyOfficial
07 Sept 2026, 14:09Hi Timothy,
We understand how frustrating it is to deal with ongoing connection instability and to feel that you haven’t received the support you expected when issues arise. We also recognise the concerns you’ve raised around the charges on your account and the impact of repeated service interruptions.We can see that there is an open escalation with our Faults Team, and they are currently working on the matter to investigate the connectivity issues and assist with getting your service stable.Warm regards,
Webafrica Crew
We understand how frustrating it is to deal with ongoing connection instability and to feel that you haven’t received the support you expected when issues arise. We also recognise the concerns you’ve raised around the charges on your account and the impact of repeated service interruptions.We can see that there is an open escalation with our Faults Team, and they are currently working on the matter to investigate the connectivity issues and assist with getting your service stable.Warm regards,
Webafrica Crew
Webafrica's reply07 Sept 2026, 14:09
Official
Hi Timothy,
We understand how frustrating it is to deal with ongoing connection instability and to feel that you haven’t received the support you expected when issues arise. We also recognise the concerns you’ve raised around the charges on your account and the impact of repeated service interruptions.We can see that there is an open escalation with our Faults Team, and they are currently working on the matter to investigate the connectivity issues and assist with getting your service stable.Warm regards,
Webafrica Crew
We understand how frustrating it is to deal with ongoing connection instability and to feel that you haven’t received the support you expected when issues arise. We also recognise the concerns you’ve raised around the charges on your account and the impact of repeated service interruptions.We can see that there is an open escalation with our Faults Team, and they are currently working on the matter to investigate the connectivity issues and assist with getting your service stable.Warm regards,
Webafrica Crew