The worst ISP in South Africa! Webafrica.

This is the 3rd time since I signed up in August 2024 that we were left for longer than 24 hours without internet. The previous incident resulted in me threatening with a lawsuit in lieu of the amount of money I was loosing per day, as I work from home and have international clients. Every time we switched off, I am forced to hotspot off my phone. A very costly exercise. Webafrica gave me 50% discount on 1 month subscription. Again this morning no connection. The support I received I cannot complain about, because there is NO support. Willie their Bot is as useless as a third ear on your head!! When you phone the number, a pre-recording instructs you to use their whatsapp function and then ends the call. I have been waiting for 4 hours to connect with an agent and to no surprise 20h00 arrived and Webafrica closed for business, leaving me hanging out to dry!! This is the worst ISP that I have ever used and have been regretting this decision from the first month. I am stuck with the 12 month contract, but I am making sure to prevent anyone I know to sign up. Vumatel is even worse. You mean to tell me that on a Friday with everything open and their full team at work, they cannot fix a problem that started before 06h00 in the morning and 21h30 there is still an issue??!!! What happened to a backup plan or preventative and proactive maintenance measures. Webafrica is quick to debit a client's account every month, but the slowest of slow to ensure their clients are priperly looked after!! Afrihost may have their issues, but at leadt when you vontact customer support, you get immediate support day or night!! Please stay away from Webafrica!! Ah yes! With no surprise to me, I see that Webafrica is not claimed on Hellopeter. No surprise in that!!