The worst ISP in South Africa

To summarise my experience. - Moved houses and had no internet for 14 days so far. - I want to cancel but they will charge me R3560 to do so (for installations, and activation which didn't even happen) - No one helped me and they keep transferring to other departments.

I recently moves houses and app**** to transfer my line to the new location. It has been 14 days without internet thank. I have literally spent every single day trying to contact them, through phone call, whats app, email, twitter. I am no closer to fixing my internet that day 1.

Now the only things I can think to do is cancel. Yet when I try do this on my portal it wants to charge me R2750 for installations and activation claw back. Firstly, there was no installation cause I had the equipment, secondly my service has not been activated. On top of that they want to charge me for another calendar month for cancellation which is an additional R810. And my line will not be released for another month meaning I cannot use another ISP.

Some advice. NEVER go with WebAfrica. Not only are their prices the most expensive. Their service is non-existent. For anyone looking to get internet access I would strongly advise going elsewhere.