The WORST ISP in SA!!!!!!

<p>I ordered the fibre with you guys on the 3rd of Feb and the installation happened on the 19th of May. I had to drive the process to get authorisation from the body corporate done, I had to phone around to find out what is happening to my installation. WebAfrica stuufed up my application cause the idiot “Laurem” or something like that entered his name on the application instaed of mine.</p> <p> </p> <p>After weeks and weeks of asking WebAfrica what the hell is going on and speaking to Kevin Bachelor who promised high and low to get it sorted out and I’m still waiting for his call back till now with no joy! I had to phone Vumatel myself and be shoved from pillar to post to get the issue sorted out. I eventually sorted my own issue out with Vumatel. Once I the installation was done I had more issues with WebAfrica to get the line activated. WebAfrica simply told me that “sorry, Vumatel is closed now and we can only help you on Monday”, astonishing enough, when I tried to call them I was able to get through and once again sort out my own issue.</p> <p> </p> <p>Even after I have sent them an e-mail to cancel my contract I did not even receive an e-mail back to try and resolve the issue or anything like that....Absolutely no repsonse. I have cancelled my contract with WebAfrica and I am going to Home-Connect who was kind enough to re-imburse me for the installation and the connection fee.</p> <p> </p> <p>I would not recommend WebAfrica to my worst enemy cause dealing with this *********** bunch at WebAfrica is absolutely HELL!!!! You basically have to do their work for them and then they stil expect you to pay them for the service that you delivered to yourself.</p> <p> </p> <p> </p>