1 reviews | Active since Sept 2024
The worst ISP I have ever had to deal with
The worst ISP i have ever had to get myself into so i apid on the 18th of March all payments went well Sales person was friendly they were calling and helping me to make payments mind you i had told them i have moved to a new place fine all was well address checked everythjng fine when it was time to install i get a msg from Vuma telling me congratulations my password and VR number am like what i dnt have a router o contact my ISP when i tell u it was a struggle it an understatement i went ot thier website i spoke to Gajida he/she dropped me in the middle of the convisayion as he was asking for my lease afreement from where am renting am telling this person this is a township there is no such thing then they go on to ask for a Municipality Bill latter am like aibo this is someones house hell i dnt even stay with the landlord then he dropped me without helping me i went to WhatsApp now that is a hell hole full of Bots i asked for a phone call still nothing i constantly explained my situation with no assistance then they lodged a wrong ticket about me having problems with the network instaed of an installation, i called them on thier number while on the que from number 10 - 5 then they drop the call all this after payment I had to call Vumatel myself to fux my issue when i tell you they are the best it took one phone call for them to come in 1hour and come and install I swear Axxess, MWeb are the best when it comes to customer service.
Webafrica Crew
Webafrica Crew
