1 reviews | Active since Mar 2021
The Worst ISP I Have Ever Encountered - No Accountability
One of the worst service providers I have ever dealt with. Highly unprofessional and take no accountability. Their "Month-to-month" contracts are underhanded and misleading. Their support systems are time-wasting, ***ardice and ineffective. They have in my experience been *********** and unjust. Their business operation protocols breach the South African Bill of Rights and I consider it outright theft. I have contacted Webafrica over 30 times (Whatsapps, Emails, Phone Calls) in the past month and visited their office in-person (no cancellations staff working there). I have issued you with the technician's number who did the fibre setup after all this, the issue is still yet to be resolved. It is disgusting how they treat their clients, I have had to waste countless hours and disruption to my work, this has been extremely stressful! I am beyond disappointed in Webafrica and will now have to learn from my mistakes, let's hope there is some salvation for them to learn too.
