THE WORST ISP EVER???

I've placed my order for fibre and the service has been nothing but utter %$*&.

I've already paid for my first month but i still dont have any fibre installed, one the 21st a technician came to do the installation but there was no conduit leading from the split point to my house, the technician then booked it and said that there was conduit but the conduit was blocked somehow.

I was then told that a technician would be here within 72 hours to come and lay the conduit in order for them to run the fibre, the next day a technician came to clear the blockage in the non-existing conduit, i was then told it would be another 72 hours before someone could come out to lay the conduit, after 3 day I contacted the poor excuse of a help desk and they weren't able to help apart from saying they would have this looked into.

The worst part of all is the sad excuse of a service desk who never replies and when you do get a reply its just to say that the chat has been disconnected because they haven't heard from you in a while.