JC
Jacques C

1 reviews | Active since May 2009

16 Oct 2015, 10:38

The worst ISP by far

Dear WebAfrica, I am having the worst time ever with you as a company.<br> <br> Firstly your billing sux, but that you know<br> <br> I had the worst ever nightmare in AUG and it continued into Sept.<br> <br> Mujeep Brey on the 25 Sept 2015 17:15 phoned me, saying I wont pay for DSL or data for OCT. The data went of as agreed apon.<br> <br> Today the 16th of Oct I was charged for the DSL. <br> <br> WebAfrica, I told you guys you will lose subscribers because of your billing system ! WAKE UP<br> <br> I had credit which isn't used even.<br> <br> Can someone please get in contact with me ! I am not really GATVOL. This is now 3 months ongoing.<br> <br> Everytime I think you are now sorted, a new BOMB drop !

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Replies (1)
Webafrica
Webafrica's reply20 Oct 2015, 11:57
Official
Hello 083j,

As per our discussion on Friday, a credit request is currently by our finance team.

As soon as this has been approved, a notification will be made over to you.

Apologies for all the inconvenience and billing issues.

Regards
Mujeeb
Online Team