The worst experience

This is by far the worst experience I’ve ever had as a customer. I am currently on the 50/40Mbps plan but my network is very unstable and intermittent, it works for a few minutes then the speed drops really quick . I’ve even recorded download speeds of 0Mbps . I tried calling WebAfrica and I’ve been on hold for more than 29 minutes . Don’t even try they’re WhatsApp it’s very useless as the consultants won’t even attend to your problem. It’s been 3 days now and I haven’t been able to work , I work fully from home and this could get me fired . I’m fed up with WebAfrica !!