THE WORST CUSTOMER SERVICE! THEY NEED A NEGATIVE STAR

THE WORST CUSTOMER SERVICE! THEY NEED A NEGATIVE STAR When you are a new potential customer the system is designed to work smoothly and fast to lure you in, once you are depending on WEBAFRICA, GOODLUCK! (a lotto winner kind of luck) you will need voodoo trying to get hold of them just incase. If you do not have a SHAOLIN MONK'S PATIENCE, this is not your internet service provider (almost like waiting for a reply on Tinder after a match) I moved to a new house in December 2020, called them in October same year(which took a few days) to inform them before hand, was assured a smooth change of address etc. (I fell for it). After numerous calls, and, WhatsApp chatbot romantic dates am still waiting! its mid January 2021 still waiting for a mere activation because I have "Web Africa's router" Had to connect with VUMATEL myself (responsive by the way) only to be informed that the nightmare of a "WEBAFRICA" had to get In-touch, then place an order find my new unit number then approve the sun to shine on this earth and perhaps even allow humans to breathe air before we get some sort of service from them and this is the least of my venting session. The WhatsApp chatbot WebAfrica has is more of a ploy to give one an illusion of professionalism (you will wait till until the titanic sinks again) I mean R649 per month for internet?! pfffff… that's nothing, maybe WebAfrica only responds to a certain bracket of paying customers maybe... am still baffled. Anyway if you are thinking of joining WebAfrica, please weigh in other options WebAfrica is more of a PLAN C kind of option, if you choose to go with them, have an extra budget for the THERAPY because I can promise you that STRESS "might" come with your package. WEB AFRICA to STRESS AFRICA