The worst company ever!!

Unfortunately you do not have a zero rating above. Giving this company 1 star offends me.

I attempted to give one month notice of cancellation of my service on about 20 April. Of course, I now know that it's impossible to get hold of anyone at that company. I reluctantly interacted with their WhatsApp bot - you've no idea how infuriating that interaction was and after some considerable time - and I mean days - I had gotten absolutely nowhere.

I eventually got to 'speak' to what purported to be a 'real' person. That exchange also went badly very quickly. I was told emphatically that I had to give one calendar month notice to cancel. I absolutely agreed and explained that there had been nobody available when I tried - in good time - to give notice. The response remained the same.

I eventually sent an email with screenshots of my entertaining bot conversation and got a response from Dino Fernandez, who pointed out in his apology mail that 'this mailbox is not manned, so please do not respond'. I then got a second mail saying that my service had been scheduled for cancellation on 1 June.

On 1 June, the customary monthly debit went off my account. Surprise, surprise!!

In my opinion, these people are either absolute cretins (and I apologise to cretins everywhere for this comparison) or they are seriously a bunch of *********.

I would advise everyone out there to avoid Webafrica like the plague. Use ***eons if you have to, but not them.