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Marli M

1 reviews | Active since Jan 2021

25 Mar 2021, 09:48

The worst business in SA

I think webafrica has replaced telkom as the worst customer service in South Africa. You cant get through to them at all. That new whatsapp line of theirs doesn't work! Just keep getting "I'm still trying to put you through to one of our Live Chat agents, if however you'd prefer to cancel the Live Chat request, simply type ENDCHAT" then " I'm sorry its taking longer than usual to connect you to an agent. I'll keep trying..." When I call them the only department that answers is sales - and they put you through to tech support only so you can go on hold for 30 plus minutes. I'm cancelling my service. This is the WORST company in south Africa.

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