1 reviews | Active since Jul 2017
the worse business partner ever
<p>Sunday 16.07.17 we have been cut off from Webafrica: no internet, no Wifi for guests, no access to Outlook, even, last not least our website is SUSPENDED!!!!!!! I contacted Webafrica 4 times a day but either I had the option to stay in the queue for hours with no response at all or listen to an extremely bad voice mail. The option to choose from different services brought me to the same result - no way to get in touch with Webafrica. I have sent 4 different emails on the 18th of July 17 via my private e-mail address. Only for one, I have received a fault report number but never received any feedback. Finally, after almost a week Webafrica informed me, that the monthly payment for July 17 would be standing out. This is not a reason to close a website. as the month of July is not even over yet........ Even though there could be any other reason, I W A N T T O H A V E S U P P O R T from Webafrica that damages our business day for day tremendously. Why is Webafrica covering themselves in silence???? </p>
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah