B
Bongani

1 reviews | Active since Mar 2026

23 Mar 2026, 16:37

The were very friend...

The were very friendly and helpful but still disappointed that my WiFi won't be turned on feels like I made mistake By choosing them for my router replacement

0
Replies (1)
Webafrica
Webafrica's reply23 Mar 2026, 16:53
Official
Hello Bongani ,

We understand how disappointing it can be to receive friendly and helpful support but still face issues with your WiFi not being turned on. Your experience is important to us, and we appreciate you taking the time to share it.

We will reach out to the relevant team to ensure your router replacement is fully activated so your WiFi can be restored as soon as possible. If you would like to provide any additional details or need direct assistance with this process, please reach out via direct message on Hello Peter and our team will work with you to resolve it promptly.

Your feedback will also be shared with our Service Quality Team to help improve the experience for all customers.

Warm regards,
WebAfrica Crew