KD
Kavisha D
1 reviews | Active since Oct 2013
10 Apr 2026, 11:56
The waiting times for support is far too long
The waiting times for support is far too long. You can only get support via the WhatsApp chat, which has you holding on forever. Issues are not easily resolved.
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Replies (1)
Webafrica's replyOfficial
10 Apr 2026, 12:05Hello Kavisha,
Thank you for sharing your feedback. We understand how frustrating long waiting times on WhatsApp support can be, especially when you need help urgently and expect quicker resolution of your issues. This is not the experience we aim to provide when it comes to customer support and efficiency.
Your comments will be shared with the relevant team for review to help improve response times and the overall support experience.
If you still require assistance, please feel free to send a direct message on Hello Peter with a brief description of your query, and the team will be happy to help.
Warm regards,
Webafrica Crew
Thank you for sharing your feedback. We understand how frustrating long waiting times on WhatsApp support can be, especially when you need help urgently and expect quicker resolution of your issues. This is not the experience we aim to provide when it comes to customer support and efficiency.
Your comments will be shared with the relevant team for review to help improve response times and the overall support experience.
If you still require assistance, please feel free to send a direct message on Hello Peter with a brief description of your query, and the team will be happy to help.
Warm regards,
Webafrica Crew
Webafrica's reply10 Apr 2026, 12:05
Official
Hello Kavisha,
Thank you for sharing your feedback. We understand how frustrating long waiting times on WhatsApp support can be, especially when you need help urgently and expect quicker resolution of your issues. This is not the experience we aim to provide when it comes to customer support and efficiency.
Your comments will be shared with the relevant team for review to help improve response times and the overall support experience.
If you still require assistance, please feel free to send a direct message on Hello Peter with a brief description of your query, and the team will be happy to help.
Warm regards,
Webafrica Crew
Thank you for sharing your feedback. We understand how frustrating long waiting times on WhatsApp support can be, especially when you need help urgently and expect quicker resolution of your issues. This is not the experience we aim to provide when it comes to customer support and efficiency.
Your comments will be shared with the relevant team for review to help improve response times and the overall support experience.
If you still require assistance, please feel free to send a direct message on Hello Peter with a brief description of your query, and the team will be happy to help.
Warm regards,
Webafrica Crew