GM
Gladys M
1 reviews | Active since Oct 2024
02 Apr 2026, 19:17
The turnaround time for responses is not great
The turnaround time for responses is not great. You hold on till you lose the conversation and have to restart over and over sometimes till the next day. It actually takes a person the whole day to raise or connect to the consultant however Jacqueline is a real team player.jusy when I thought I have lost her she would come back to me and I did have to start repeating myself over and over.I actually had an exceptional customer experience with her. Just when I was about to give up.Her service was great.
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Webafrica's replyOfficial
07 Apr 2026, 09:12Hi Gladys, We noticed that some messages over the Easter weekend may not have been responded to. We want to assure you that we are committed to supporting all our customers and will respond to every message as soon as possible.This is an automated follow-up to make sure no one is left behind. Please reach out via private message for any assistance, and our team will get back to you promptly.Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply07 Apr 2026, 09:12
Official
Hi Gladys, We noticed that some messages over the Easter weekend may not have been responded to. We want to assure you that we are committed to supporting all our customers and will respond to every message as soon as possible.This is an automated follow-up to make sure no one is left behind. Please reach out via private message for any assistance, and our team will get back to you promptly.Warm regards,
Webafrica Crew
Webafrica Crew