KH
Karl H
1 reviews | Active since May 2021
14 Apr 2026, 19:51
The support agent (Mandisa) who assisted me spent a good 45 mins with me trying to resolve my connectivity issues and she understand my frustration and didn’t get annoyed by me when I showed visible anger about the situation She ended up resolving my is
The support agent (Mandisa) who assisted me spent a good 45 mins with me trying to resolve my connectivity issues and she understand my frustration and didn’t get annoyed by me when I showed visible anger about the situation She ended up resolving my issue and I had my connectivity restored. Very appreciative
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Webafrica's replyOfficial
15 Apr 2026, 08:29Hey Karl. 😊
Thank you so much for sharing this; it really means a lot. We’re so glad Mandisa could support you with patience and understanding, especially during a frustrating moment. Taking the time to work through the issue and get you reconnected is exactly the kind of care we aim to deliver.
We’ll be sure to pass your kind words on to her; she’ll really appreciate it. Thanks for being part of the Webafrica family. 💗
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply15 Apr 2026, 08:29
Official
Hey Karl. 😊
Thank you so much for sharing this; it really means a lot. We’re so glad Mandisa could support you with patience and understanding, especially during a frustrating moment. Taking the time to work through the issue and get you reconnected is exactly the kind of care we aim to deliver.
We’ll be sure to pass your kind words on to her; she’ll really appreciate it. Thanks for being part of the Webafrica family. 💗
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew