NN
Nellie N
1 reviews | Active since Sept 2026
10 Sept 2026, 06:33
The service was extr...
The service was extremely poor, with unacceptable delays, poor communication, and no helpful support.
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Replies (1)
Webafrica's replyOfficial
10 Sept 2026, 09:11Hi Nellie,
We understand how frustrating it must have been to reach out for assistance and feel that you weren't receiving the support, communication, or attention your query deserved. Feeling unsupported when trying to resolve an issue can be incredibly disappointing, and this is not the standard of service we aim to provide.
We understand how frustrating it must have been to reach out for assistance and feel that you weren't receiving the support, communication, or attention your query deserved. Feeling unsupported when trying to resolve an issue can be incredibly disappointing, and this is not the standard of service we aim to provide.
Your experience is important to us, and we take your feedback seriously. It will be shared with our Service Quality Team for review and improvement as we remain committed to enhancing the support experience for all our customers.
If your query is still outstanding, we'd like the opportunity to step in and assist. Please send us a direct message with a detailed description of the issue you're experiencing, and we'll be happy to take a closer look and provide assistance.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply10 Sept 2026, 09:11
Official
Hi Nellie,
We understand how frustrating it must have been to reach out for assistance and feel that you weren't receiving the support, communication, or attention your query deserved. Feeling unsupported when trying to resolve an issue can be incredibly disappointing, and this is not the standard of service we aim to provide.
We understand how frustrating it must have been to reach out for assistance and feel that you weren't receiving the support, communication, or attention your query deserved. Feeling unsupported when trying to resolve an issue can be incredibly disappointing, and this is not the standard of service we aim to provide.
Your experience is important to us, and we take your feedback seriously. It will be shared with our Service Quality Team for review and improvement as we remain committed to enhancing the support experience for all our customers.
If your query is still outstanding, we'd like the opportunity to step in and assist. Please send us a direct message with a detailed description of the issue you're experiencing, and we'll be happy to take a closer look and provide assistance.
Warm regards,
Webafrica Crew
Webafrica Crew