CM
Clemence M
1 reviews | Active since Aug 2022
07 Jun 2026, 11:08
The service is bad
The service is bad. I moved homes ordered LTE its almost 3 weeks without a delivery.
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Replies (1)
Webafrica's replyOfficial
08 Jun 2026, 11:20Hi Clemence,
We understand how frustrating it must be to wait nearly three weeks for your LTE order without delivery, especially after moving and needing your service up and running. The sign‑up and delivery process should be smooth and timely, and this has clearly not met that expectation. We can see that you are currently engaging with one of our agents, who will be assisting with providing an update on your order and next steps.
Your feedback will be shared with our Service Quality Team for review and improvement, as ensuring faster delivery and better communication is a key priority.
If you would like us to stay closely involved or provide further assistance, please send us a direct message on Hello Peter, and we’ll gladly take a closer look and help move this forward.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to wait nearly three weeks for your LTE order without delivery, especially after moving and needing your service up and running. The sign‑up and delivery process should be smooth and timely, and this has clearly not met that expectation. We can see that you are currently engaging with one of our agents, who will be assisting with providing an update on your order and next steps.
Your feedback will be shared with our Service Quality Team for review and improvement, as ensuring faster delivery and better communication is a key priority.
If you would like us to stay closely involved or provide further assistance, please send us a direct message on Hello Peter, and we’ll gladly take a closer look and help move this forward.
Warm regards,
Webafrica Crew
Webafrica's reply08 Jun 2026, 11:20
Official
Hi Clemence,
We understand how frustrating it must be to wait nearly three weeks for your LTE order without delivery, especially after moving and needing your service up and running. The sign‑up and delivery process should be smooth and timely, and this has clearly not met that expectation. We can see that you are currently engaging with one of our agents, who will be assisting with providing an update on your order and next steps.
Your feedback will be shared with our Service Quality Team for review and improvement, as ensuring faster delivery and better communication is a key priority.
If you would like us to stay closely involved or provide further assistance, please send us a direct message on Hello Peter, and we’ll gladly take a closer look and help move this forward.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to wait nearly three weeks for your LTE order without delivery, especially after moving and needing your service up and running. The sign‑up and delivery process should be smooth and timely, and this has clearly not met that expectation. We can see that you are currently engaging with one of our agents, who will be assisting with providing an update on your order and next steps.
Your feedback will be shared with our Service Quality Team for review and improvement, as ensuring faster delivery and better communication is a key priority.
If you would like us to stay closely involved or provide further assistance, please send us a direct message on Hello Peter, and we’ll gladly take a closer look and help move this forward.
Warm regards,
Webafrica Crew