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Fazlin B
1 reviews | Active since Sept 2021
29 Aug 2026, 10:44
The service is always great and the consultants is always ready to assist
The service is always great and the consultants is always ready to assist. I've just been having a very bad service from Vumatel, my network has been very slow and webafrica consultants has been giving me feedback constantly. I'm honestly disgusted with the service Vumatel has been giving, and I had to purchase data out of my pocket.
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Replies (1)
Webafrica's replyOfficial
31 Aug 2026, 10:47Hi Fazlin,
We understand how frustrating it is to deal with ongoing network problems, especially when the impact has meant having to spend extra money on mobile data just to stay connected.
We understand how frustrating it is to deal with ongoing network problems, especially when the impact has meant having to spend extra money on mobile data just to stay connected.
It’s encouraging to know that our consultants have remained available and kept you informed while the matter is being addressed. We appreciate the distinction you’ve made between the support you’ve received from Webafrica and the network performance you’ve experienced. We’ll continue following up with the relevant network provider and keeping you updated as progress is made. Our focus remains on helping move the matter towards a lasting resolution and minimising the disruption to your service.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply31 Aug 2026, 10:47
Official
Hi Fazlin,
We understand how frustrating it is to deal with ongoing network problems, especially when the impact has meant having to spend extra money on mobile data just to stay connected.
We understand how frustrating it is to deal with ongoing network problems, especially when the impact has meant having to spend extra money on mobile data just to stay connected.
It’s encouraging to know that our consultants have remained available and kept you informed while the matter is being addressed. We appreciate the distinction you’ve made between the support you’ve received from Webafrica and the network performance you’ve experienced. We’ll continue following up with the relevant network provider and keeping you updated as progress is made. Our focus remains on helping move the matter towards a lasting resolution and minimising the disruption to your service.
Warm regards,
Webafrica Crew
Webafrica Crew