NR
Neesha R
1 reviews | Active since Apr 2026
03 Jun 2026, 19:43
The service is absol...
The service is absolutely pathetic..... Overbilled.... Consultants saying all different things.... No callback from the finance department
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
04 Jun 2026, 09:13Hi Neesha,
We understand how frustrating it must feel to experience billing issues while also struggling to get assistance when you need it. When something as important as your account balance and charges are unclear, you should be able to get quick, consistent answers without being passed between channels. This situation has not aligned with the level of clarity and support we aim to provide, especially when it comes to billing.
We’re here to help and would really appreciate the opportunity to get this resolved for you. Please send us a direct message on Hello Peter with more information on the billing concern, including any invoice details or amounts you’re querying, and our team will take a closer look and assist further.
Warm regards,
Webafrica Crew
We understand how frustrating it must feel to experience billing issues while also struggling to get assistance when you need it. When something as important as your account balance and charges are unclear, you should be able to get quick, consistent answers without being passed between channels. This situation has not aligned with the level of clarity and support we aim to provide, especially when it comes to billing.
We’re here to help and would really appreciate the opportunity to get this resolved for you. Please send us a direct message on Hello Peter with more information on the billing concern, including any invoice details or amounts you’re querying, and our team will take a closer look and assist further.
Warm regards,
Webafrica Crew
Webafrica's reply04 Jun 2026, 09:13
Official
Hi Neesha,
We understand how frustrating it must feel to experience billing issues while also struggling to get assistance when you need it. When something as important as your account balance and charges are unclear, you should be able to get quick, consistent answers without being passed between channels. This situation has not aligned with the level of clarity and support we aim to provide, especially when it comes to billing.
We’re here to help and would really appreciate the opportunity to get this resolved for you. Please send us a direct message on Hello Peter with more information on the billing concern, including any invoice details or amounts you’re querying, and our team will take a closer look and assist further.
Warm regards,
Webafrica Crew
We understand how frustrating it must feel to experience billing issues while also struggling to get assistance when you need it. When something as important as your account balance and charges are unclear, you should be able to get quick, consistent answers without being passed between channels. This situation has not aligned with the level of clarity and support we aim to provide, especially when it comes to billing.
We’re here to help and would really appreciate the opportunity to get this resolved for you. Please send us a direct message on Hello Peter with more information on the billing concern, including any invoice details or amounts you’re querying, and our team will take a closer look and assist further.
Warm regards,
Webafrica Crew