G
Gaynor
1 reviews | Active since Aug 2026
27 Aug 2026, 19:42
The service given by...
The service given by the agents are good however the waiting time to be helped is bad I have been on the line with their agents since 9 and still am and no resolution has been found for my issue...I just keep being transferred
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Replies (1)
Webafrica's replyOfficial
28 Aug 2026, 09:03Hey ***nor
Thank you for sharing your feedback. 💗 We’re glad to hear that the agents assisting you have been helpful, although we understand how frustrating it is to spend hours waiting and being transferred without a resolution. Your time matters, and we’re continually working to make the support journey smoother and more efficient.For added convenience, the Webafrica App gives you an easy way to manage your services and account in one place, whenever you need it. 🌸
Warm regards,
Webafrica Crew
Thank you for sharing your feedback. 💗 We’re glad to hear that the agents assisting you have been helpful, although we understand how frustrating it is to spend hours waiting and being transferred without a resolution. Your time matters, and we’re continually working to make the support journey smoother and more efficient.For added convenience, the Webafrica App gives you an easy way to manage your services and account in one place, whenever you need it. 🌸
Warm regards,
Webafrica Crew
Webafrica's reply28 Aug 2026, 09:03
Official
Hey ***nor
Thank you for sharing your feedback. 💗 We’re glad to hear that the agents assisting you have been helpful, although we understand how frustrating it is to spend hours waiting and being transferred without a resolution. Your time matters, and we’re continually working to make the support journey smoother and more efficient.For added convenience, the Webafrica App gives you an easy way to manage your services and account in one place, whenever you need it. 🌸
Warm regards,
Webafrica Crew
Thank you for sharing your feedback. 💗 We’re glad to hear that the agents assisting you have been helpful, although we understand how frustrating it is to spend hours waiting and being transferred without a resolution. Your time matters, and we’re continually working to make the support journey smoother and more efficient.For added convenience, the Webafrica App gives you an easy way to manage your services and account in one place, whenever you need it. 🌸
Warm regards,
Webafrica Crew