The response time fo...

 Hi  Alvizo Thank you for your honest feedback. We really appreciate you taking the time to share this 😊 We hear you on the response times, and we know how important it is to get timely feedback when something goes wrong. That’s something we’re continuously working on improving. At the same time, we’re glad to know that once your issues are attended to, they do get resolved. That consistency matters, and we’re committed to making the full experience, from response to resolution, as smooth as possible. Thanks again for sticking with us and for helping us do better.

Warm regards, 
Webafrica Crew