ZM
Zozo M

1 reviews | Active since Oct 2015

27 Apr 2024, 17:33

The ref is Fault #213727 , can I get update

Worst service provider in the World This company just don't care, I am without wifi for 2 days and they just don't give a ****,, how can a person get hold of them don't even talk about vumatel even worst, don't use this service providers > I don't have words to explain my frustration. I explained that I work from home I need the wifi, why am I paying for it? Come month end u wanna deduct from my bank. No work no pay. I explained this that my call was urgent. Come on. You just don't care.

0
Replies (1)
ZM
Zozo M's update27 Apr 2024, 17:36
Reviewer Update
This is the response from vumatel.that u insist you forward my call to. What am I supposed to do with the below. I NEED TO WORKDear Ntombizodwa Mdakane
We wish to inform you that we have received ticket from , that was lodged with Vuma on 26/4/2024 .Your cooperation in keeping your devices powered on to assist in our troubleshooting efforts is appreciated. Should you require any further assistance or have any questions, please feel free to reach out to your Internet Service Provider (ISP)
We sincerely appreciate your cooperation and patience as we work to resolve this matter. Should you require any further assistance or have any questions, please feel free to reach out to your Internet Service Provider (ISP).
Sincerely,
The Vuma Team