BN
Brett N
1 reviews | Active since Jul 2011
28 May 2026, 10:54
The only downside is that it sometimes takes a while to get to speak to an agent
The only downside is that it sometimes takes a while to get to speak to an agent. And then when you do, the response time from them is also not the quickest. But my issue got resolved.
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Replies (1)
Webafrica's replyOfficial
28 May 2026, 11:07Hi Brett,
We appreciate your honest feedback. We understand how frustrating it can be when there is a delay in getting through to an agent and when response times feel slower than expected, even though your issue was eventually resolved.
At the same time, we’re glad to hear that your query was successfully resolved in the end. Consistent and timely support is something we continue working on improving so that customers can get help faster from the moment they reach out.
Thank you for taking the time to share your experience with us.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply28 May 2026, 11:07
Official
Hi Brett,
We appreciate your honest feedback. We understand how frustrating it can be when there is a delay in getting through to an agent and when response times feel slower than expected, even though your issue was eventually resolved.
At the same time, we’re glad to hear that your query was successfully resolved in the end. Consistent and timely support is something we continue working on improving so that customers can get help faster from the moment they reach out.
Thank you for taking the time to share your experience with us.
Warm regards,
Webafrica Crew
Webafrica Crew