The online chat and other methods of contacting them take a long time to get things handled

 

Hello Kevin, 

We understand how frustrating it can be when reaching support takes longer than expected, and we acknowledge the patience required while waiting for assistance. It’s great to hear that once you were able to connect with our team, they responded professionally and were able to help with your issue. 

We truly appreciate you sharing your experience, as feedback like yours helps us improve the way we manage and streamline our support channels. Should you need further assistance, you’re welcome to reach out via Hello Peter, and the team can provide guidance. 

Warm regards,
Webafrica Crew