YC
Yaaseen C

1 reviews | Active since Jun 2014

03 Feb 2017, 08:05

The most pathetic service ever

<p>I recently app**** for a telkom line and capped adsl through webafrica. At the beginning of my application i was advised that I would not be billed unless my line is installed. I then received notification from telkom that there is no infrustructure within my aprtment complex as it was recently built and I am thus unable to obtain a landline. Low and behold a few days later i have a debit order on my account billing me for services that i have not recieved. </p>

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Replies (1)
Webafrica
Webafrica's reply15 Feb 2017, 14:45
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah