SN
Sinobbia N

1 reviews | Active since Jan 2022

10 May 2022, 09:34

THE MOST APPALLING SERVICE EVER IN THE WHOLE WORLD.

Firstly Webafrica has become very useless. I have on countless occasions tried to get a hold of them on the WHATSAPP number and after waiting for a few good hours they will reply with lies. I have asked a lady by the name MUSAWENKOSI if my invoiced can be split and she advised yes sure everything has been done, I need to contact them in 24 hours and they will advise with my new invoice. that was on the 25 April 2022. She promised that some one will get back to me within 24 hours . I have all my whatsapps form them, my *** for my call with MUSAWENKOSI still no help.

Thereafter I spoke to on the 29 April 2022, I spoke to DIKELEDI he/she just was not interested in assisting me he/she started with lies from the start. I was told by DIKELEDI to please hold on he/she is trying to log onto my account and it is taking a while DIKELEDI also advised that he/she is making arrangements for me to split my bill, he/she also advised that i could pay my account at a pick and pay. I am still waiting on DIKELEDI to chat to me as he/she just never responded to me and just left the chat leaving me with no answer. that ref# is ***.

today the 10 May 2022, I spoke to VINCHENZO, not the first time chatting to him, he is also no help he just told me that he can not assist as they do not split bills and that was the end of the chat. I just want to say Webafrica has the worse customer services ever. I thought rain was bad but Webafrica takes the cake with the cherry.

I am still waiting for their customer services support to contact me.

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