NP
Nolen P
1 reviews | Active since Jun 2019
27 Aug 2026, 10:54
The level of service...
The level of service experienced by myself was great Nazeema really went above and beyond
Helpful (0)
Replies (3)0
Replies (3)
Webafrica's replyOfficial
27 Aug 2026, 11:12Hi Nolen,
We're delighted to know that Nazeema made such a positive impression and put in the extra effort to ensure you received the support you needed. That level of commitment is exactly what we want our customers to experience. We’ll keep celebrating and building on this kind of initiative, so customers continue to experience service that goes beyond simply resolving a query.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
We're delighted to know that Nazeema made such a positive impression and put in the extra effort to ensure you received the support you needed. That level of commitment is exactly what we want our customers to experience. We’ll keep celebrating and building on this kind of initiative, so customers continue to experience service that goes beyond simply resolving a query.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
Webafrica's reply27 Aug 2026, 11:12
Official
Hi Nolen,
We're delighted to know that Nazeema made such a positive impression and put in the extra effort to ensure you received the support you needed. That level of commitment is exactly what we want our customers to experience. We’ll keep celebrating and building on this kind of initiative, so customers continue to experience service that goes beyond simply resolving a query.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
We're delighted to know that Nazeema made such a positive impression and put in the extra effort to ensure you received the support you needed. That level of commitment is exactly what we want our customers to experience. We’ll keep celebrating and building on this kind of initiative, so customers continue to experience service that goes beyond simply resolving a query.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (Latest App version: 2.1.14)
Warm regards,
Webafrica Crew
NP
Nolen P's updateReviewer Update
02 Sept 2026, 17:03It is truly a shame at how bad the after sales service is. Still awaiting up time. They even cut the neighbours wifi
NP
Nolen P's update02 Sept 2026, 17:03
Reviewer Update
It is truly a shame at how bad the after sales service is. Still awaiting up time. They even cut the neighbours wifi
Webafrica's replyOfficial
03 Sept 2026, 10:11Hi Nolen, we understand your concerns regarding the delays in getting your service up and running, as well as the impact this has had on your neighbour’s connection.
We’d like to understand exactly what happened and look into this further. Please provide us with more details about the issue, including what you were advised regarding the downtime and your neighbour’s connection, so we can assist you accordingly.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply03 Sept 2026, 10:11
Official
Hi Nolen, we understand your concerns regarding the delays in getting your service up and running, as well as the impact this has had on your neighbour’s connection.
We’d like to understand exactly what happened and look into this further. Please provide us with more details about the issue, including what you were advised regarding the downtime and your neighbour’s connection, so we can assist you accordingly.
Warm regards,
Webafrica Crew
Webafrica Crew