P
Palesa
1 reviews | Active since May 2026
14 May 2026, 10:59
The lady by the name...
The lady by the name Asithandile, was able to assist me even though she didn't get to fix the problem, she managed to take me through to the technical team with no hustle or giving up on me.
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Webafrica's replyOfficial
14 May 2026, 11:19Hi Palesa,
Thank you for taking the time to share this feedback with us. Even when an issue can’t be fixed immediately, having an agent who stays engaged, listens, and ensures you’re guided through to the right team makes a big difference, and it’s great to hear that Asithandile provided that level of support for you.
We’ll continue encouraging this kind of hands‑on, client‑focused approach so more interactions feel just as supported and seamless from start to finish.
Warm regards,
Webafrica Crew
Thank you for taking the time to share this feedback with us. Even when an issue can’t be fixed immediately, having an agent who stays engaged, listens, and ensures you’re guided through to the right team makes a big difference, and it’s great to hear that Asithandile provided that level of support for you.
We’ll continue encouraging this kind of hands‑on, client‑focused approach so more interactions feel just as supported and seamless from start to finish.
Warm regards,
Webafrica Crew
Webafrica's reply14 May 2026, 11:19
Official
Hi Palesa,
Thank you for taking the time to share this feedback with us. Even when an issue can’t be fixed immediately, having an agent who stays engaged, listens, and ensures you’re guided through to the right team makes a big difference, and it’s great to hear that Asithandile provided that level of support for you.
We’ll continue encouraging this kind of hands‑on, client‑focused approach so more interactions feel just as supported and seamless from start to finish.
Warm regards,
Webafrica Crew
Thank you for taking the time to share this feedback with us. Even when an issue can’t be fixed immediately, having an agent who stays engaged, listens, and ensures you’re guided through to the right team makes a big difference, and it’s great to hear that Asithandile provided that level of support for you.
We’ll continue encouraging this kind of hands‑on, client‑focused approach so more interactions feel just as supported and seamless from start to finish.
Warm regards,
Webafrica Crew