The issue was not ab...

 Hi  Royston. Thank you for sharing your experience. We’re happy to hear that, even though the issue wasn’t fully resolved, our chat agent was able to provide helpful support. 

We understand that not having a solution immediately can be frustrating, and your feedback has been shared with the team to help improve how we handle similar situations in the future. If you’d like to continue working on this issue or need further assistance, please feel free to send us a private message. We’re here to support you every step of the way. 

Warm regards,
Webafrica Crew