L
Lisakhanya
1 reviews | Active since Aug 2026
23 Aug 2026, 11:45
The installation tea...
The installation team said it will work within 24 hours latest of which it did not I expected them to call and ask if it is working or not instead I have to follow up please make sure your team follow ups with customers and not leave them hanging.
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
24 Aug 2026, 10:08Hi Lisakhanya,
We understand your frustration with having to follow up after being advised that your connection would be working within 24 hours. We appreciate that proactive follow-up would have made the process easier and given you greater confidence that everything was on track.If you still require assistance with your installation or connection, please let us know via DM so we can look into the matter further.Warm regards,
Webafrica Crew
We understand your frustration with having to follow up after being advised that your connection would be working within 24 hours. We appreciate that proactive follow-up would have made the process easier and given you greater confidence that everything was on track.If you still require assistance with your installation or connection, please let us know via DM so we can look into the matter further.Warm regards,
Webafrica Crew
Webafrica's reply24 Aug 2026, 10:08
Official
Hi Lisakhanya,
We understand your frustration with having to follow up after being advised that your connection would be working within 24 hours. We appreciate that proactive follow-up would have made the process easier and given you greater confidence that everything was on track.If you still require assistance with your installation or connection, please let us know via DM so we can look into the matter further.Warm regards,
Webafrica Crew
We understand your frustration with having to follow up after being advised that your connection would be working within 24 hours. We appreciate that proactive follow-up would have made the process easier and given you greater confidence that everything was on track.If you still require assistance with your installation or connection, please let us know via DM so we can look into the matter further.Warm regards,
Webafrica Crew