M
Mujahied
1 reviews | Active since May 2026
12 May 2026, 17:00
The first 2 agents e...
The first 2 agents ended my chat and the 3rd agent was exceptional (Gadija) and matter got resolved.
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Webafrica's replyOfficial
13 May 2026, 08:35Hi Mujahied, we can understand how frustrating it must have been to have your chats ended while trying to get assistance, especially when you were simply looking for support and resolution. That experience is certainly not the standard we aim to provide.At the same time, it’s wonderful to hear that Gadija stepped in and turned the experience around for you. Thank you for taking the time to acknowledge her efforts.Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply13 May 2026, 08:35
Official
Hi Mujahied, we can understand how frustrating it must have been to have your chats ended while trying to get assistance, especially when you were simply looking for support and resolution. That experience is certainly not the standard we aim to provide.At the same time, it’s wonderful to hear that Gadija stepped in and turned the experience around for you. Thank you for taking the time to acknowledge her efforts.Warm regards,
Webafrica Crew
Webafrica Crew