The fiber was not pu...

Hi Palesa, we understand why this is frustrating, especially since the fibre wasn’t installed where you requested and there’s now damage to your wall as well. That’s not the outcome anyone expects when an installation is arranged. We’re going to have one of our agents follow up with you directly to go through what happened on-site and get full clarity on both the installation placement and the reported damage. From there, we’ll be able to advise on the correct way forward. If possible, please keep any photos of the affected area, as it will help the team assess things more efficiently when they engage with you. 
Warm regards,
Webafrica Crew