The consultant really understood my issue and he/she was able to provide me with an alternative to make a payment

Hi Joshua,

After struggling to find a way to complete your payment, it’s great to know that our consultant took the time to understand what you needed and found another way forward.

It’s especially encouraging that the alternative provided allowed you to move past an issue that had been holding you up. We’ll keep focusing on practical, flexible support that helps customers find a workable solution when the usual process doesn’t go as planned.

Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide  (Latest App version: 2.1.14) 

Warm regards,
Webafrica Crew