The communication was very bad

Hi Dean, we hear your frustration, especially around the difficulty in reaching support and the missed installation date. That kind of experience is not what should happen when you’re expecting a scheduled service and clear communication. When installations are delayed or rescheduled without proper updates, it understandably creates inconvenience and uncer*****y. Feedback like this is important as it highlights where the process needs improvement, particularly around communication and keeping customers informed. If you still need assistance with the installation, you can share your details and we’ll help check the current status and next available scheduling option for you. Warm regards,
 Webafrica Crew