M
Masango
1 reviews | Active since May 2026
28 May 2026, 11:08
The best onboarding process and best customer service
The best onboarding process and best customer service. So far I'm having the experience. I've been using a router that I bought from a network provider and my experience was unpleasant but now I wouldn't want anything else besides the Vuma that I'm using now
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Replies (1)
Webafrica's replyOfficial
28 May 2026, 11:22Hi Masango, We’re really glad to hear that your onboarding experience has been smooth and that the customer service has made a positive difference for you. Getting set up properly from the start can shape the whole experience, so it’s great to know things are now feeling much better. It’s also good to hear that your move to Vuma has improved your connection and overall experience after the challenges you had before. That kind of stability and reliability is exactly what we aim for. Thank you for taking the time to share your feedback with us. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply28 May 2026, 11:22
Official
Hi Masango, We’re really glad to hear that your onboarding experience has been smooth and that the customer service has made a positive difference for you. Getting set up properly from the start can shape the whole experience, so it’s great to know things are now feeling much better. It’s also good to hear that your move to Vuma has improved your connection and overall experience after the challenges you had before. That kind of stability and reliability is exactly what we aim for. Thank you for taking the time to share your feedback with us. Warm regards,
Webafrica Crew
Webafrica Crew