The ANC must be running webafrica

This is my second Hello Peter post for Webafri**** recently. How are these people still in business? I cancelled my service with these ****bags from the 1st of Feb and as expected my service was terminated. When trying to activate my line with my new ISP, I was told that the line wasn't released by Webafri****. Now you can only contact them via whatsapp, so I message them at 11am and their bot with the stupidest name "Willie-the-bot" (who the f@ck came up with that name bwahaha) tells you that he's sorry it's taking so long and he's trying to connect me to an agent. Eventually at 14:53 an agents contacted me, only to be told that it will take 24 hours to release my line. Why was the line not automatically released when my service was cancelled? At least I got a response on the same day this time. My previous complaint was posted because their agents responded to my whatsapp message the following day, only to be told that they need to log a fault. No wonder Plebafrica are ranked as the worst ISP in the country.