VV
Victor V
1 reviews | Active since Sept 2026
11 Sept 2026, 17:47
The Agents are very ...
The Agents are very helpful but your technical team is very slow to act and you cannot have any hope if issues are resolved in time
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Replies (1)
Webafrica's replyOfficial
14 Sept 2026, 08:33Hi Victor,
We appreciate you recognising the helpfulness of our agents, while also being honest about the delays you’ve experienced when technical assistance is needed. We’ll keep working to improve how quickly technical queries are progressed so customers aren’t left waiting longer than necessary.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (v2.1.15)
We appreciate you recognising the helpfulness of our agents, while also being honest about the delays you’ve experienced when technical assistance is needed. We’ll keep working to improve how quickly technical queries are progressed so customers aren’t left waiting longer than necessary.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply14 Sept 2026, 08:33
Official
Hi Victor,
We appreciate you recognising the helpfulness of our agents, while also being honest about the delays you’ve experienced when technical assistance is needed. We’ll keep working to improve how quickly technical queries are progressed so customers aren’t left waiting longer than necessary.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (v2.1.15)
We appreciate you recognising the helpfulness of our agents, while also being honest about the delays you’ve experienced when technical assistance is needed. We’ll keep working to improve how quickly technical queries are progressed so customers aren’t left waiting longer than necessary.
Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica Crew