The agents are always earger and willing to help whenever I make contact

Hi Megan,
It’s great to hear that reaching out for help feels easy and that your queries are being resolved efficiently when you make contact. Having support that’s responsive and genuinely willing to assist can make a big difference, and we’re glad that experience has stood out for you.
Your kind feedback about Lusanda M will be shared with our Service Quality Team to recognise the positive impact of the support you received and to help reinforce this standard across our teams.
We look forward to continuing to support you just as smoothly whenever you need assistance. 
Warm regards,
Webafrica Crew