NL
Nomvelo L
1 reviews | Active since Apr 2026
07 Apr 2026, 17:42
The agent was very p...
The agent was very patient with me and had empathy and showed genuine understanding and willingness to resolve my issue .....I love the fact that they took my issue further to the accounts department and promised me feedback within 24hrs...that was awesome service 👌🏽👌🏽👌🏽
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Webafrica's replyOfficial
08 Apr 2026, 08:15Hello Nomvelo,
We really appreciate you sharing this experience. It’s great to hear how patient and understanding the agent was, especially in making sure your concern was fully heard and escalated to the Accounts Team with a clear turnaround time. That kind of attention and care makes a real difference.
We’ll make sure your feedback is seen by the right people. If there’s anything else you need, you’re welcome to reach out on Hello Peter and the team will assist further.
Warm regards,
Webafrica Crew
We really appreciate you sharing this experience. It’s great to hear how patient and understanding the agent was, especially in making sure your concern was fully heard and escalated to the Accounts Team with a clear turnaround time. That kind of attention and care makes a real difference.
We’ll make sure your feedback is seen by the right people. If there’s anything else you need, you’re welcome to reach out on Hello Peter and the team will assist further.
Warm regards,
Webafrica Crew
Webafrica's reply08 Apr 2026, 08:15
Official
Hello Nomvelo,
We really appreciate you sharing this experience. It’s great to hear how patient and understanding the agent was, especially in making sure your concern was fully heard and escalated to the Accounts Team with a clear turnaround time. That kind of attention and care makes a real difference.
We’ll make sure your feedback is seen by the right people. If there’s anything else you need, you’re welcome to reach out on Hello Peter and the team will assist further.
Warm regards,
Webafrica Crew
We really appreciate you sharing this experience. It’s great to hear how patient and understanding the agent was, especially in making sure your concern was fully heard and escalated to the Accounts Team with a clear turnaround time. That kind of attention and care makes a real difference.
We’ll make sure your feedback is seen by the right people. If there’s anything else you need, you’re welcome to reach out on Hello Peter and the team will assist further.
Warm regards,
Webafrica Crew