JZ
John Z

1 reviews | Active since Apr 2026

27 Apr 2026, 12:14

The agent was very informative and helpful

The agent was very informative and helpful. I got all the information I needed. Bakang was very knowledgeable and consistently helpful

0
Replies (2)
Webafrica
Webafrica's reply28 Apr 2026, 10:11
Official
Hi John,
Thank you for taking the time to share your experience with us. We’re delighted to hear that the agent was informative, helpful, and able to provide you with all the information you needed. It’s especially great to know that Bakang’s knowledge and consistent support stood out during your interaction.
Delivering clear, confident guidance is something we value highly, and feedback like this will be shared with our Service Quality Team for review so Bakang’s excellent work can be recognised.
Warm regards,
Webafrica Crew
Webafrica
Webafrica's reply28 Apr 2026, 10:11
Official
Hi John, that’s really great to hear, it sounds like Bakang made the interaction both clear and useful for you, which is exactly what good support should feel like. Getting all the right information upfront makes a big difference, especially when you’re trying to make sense of things quickly. 
If you ever need anything else, we’re here and happy to help. 
Warm regards,
 Webafrica Crew