The agent was very h...

Hi Jerry,  

We appreciate your honest feedback. It’s great to hear that the agent was helpful and able to assist you properly, although we do understand that the waiting time made the experience less convenient than it should have been. 

Your feedback around response times is important, and we’re continuously working on improving the overall support experience so customers can get the same helpful service with less delay. 

Thank you for taking the time to share this with us. 

Warm regards,
 Webafrica Crew