NA
Nimishka A
1 reviews | Active since Sept 2026
11 Sept 2026, 19:59
The agent was very h...
The agent was very helpful and tried his best to resolve my issue but it was a technical issue which he then escalated.
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Replies (1)
Webafrica's replyOfficial
14 Sept 2026, 09:00Hi Nimishka,
It’s great to hear that our agent took the time to work through your issue and did everything he could to assist before escalating the technical matter to the appropriate team. We appreciate the effort he made to move things forward rather than leaving your concern unattended. We’ll keep working to strengthen the way technical issues are progressed once they require further investigation.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
It’s great to hear that our agent took the time to work through your issue and did everything he could to assist before escalating the technical matter to the appropriate team. We appreciate the effort he made to move things forward rather than leaving your concern unattended. We’ll keep working to strengthen the way technical issues are progressed once they require further investigation.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply14 Sept 2026, 09:00
Official
Hi Nimishka,
It’s great to hear that our agent took the time to work through your issue and did everything he could to assist before escalating the technical matter to the appropriate team. We appreciate the effort he made to move things forward rather than leaving your concern unattended. We’ll keep working to strengthen the way technical issues are progressed once they require further investigation.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
It’s great to hear that our agent took the time to work through your issue and did everything he could to assist before escalating the technical matter to the appropriate team. We appreciate the effort he made to move things forward rather than leaving your concern unattended. We’ll keep working to strengthen the way technical issues are progressed once they require further investigation.
Get quick access to support and account tools whenever you need them with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica Crew